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Returns & Exchange Policy

Returned items must comply with the following conditions:

  • A return request must be submit within 7 days from the date of product received. Send the order number and photos of the relevant product(s) to cs@rapeeliving.com.hk.
  • Returned Item must be purchased from www.rapeeliving.com.hk
  • No refund or exchange for bargain sale,on sale items,damaged or altered goods.
  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
  • Any returns that do not meet our policy will not be accepted.

Exchange Policy:

  • Exchanges are only available for the same size or color exchange.
  • If the size or color submitted by the exchange request is out of stock, we will process the refund accordingly.

Important Notes:

  • rapee-LIVING reserves the rights to withhold any refunds if your original item has not reached our warehouse.
  • Ensure all given refund details are correct and complete.
  • In case the required exchange item is unavailable, we will proceed the refund fully in PAYPAL.
  • An email notification will be received when the refund is processed.

Our return address:

Workshop A, 10/F., Sunrise Industrial Building, 10 Hong Man Street, Chai Wan, Hong Kong.